Skip to content

  • Projects
  • Groups
  • Snippets
  • Help
    • Loading...
    • Help
    • Submit feedback
    • Contribute to GitLab
  • Sign in
W
walsallads
  • Project
    • Project
    • Details
    • Activity
    • Cycle Analytics
  • Issues 16
    • Issues 16
    • List
    • Board
    • Labels
    • Milestones
  • Merge Requests 0
    • Merge Requests 0
  • CI / CD
    • CI / CD
    • Pipelines
    • Jobs
    • Schedules
  • Wiki
    • Wiki
  • Snippets
    • Snippets
  • Members
    • Members
  • Collapse sidebar
  • Activity
  • Create a new issue
  • Jobs
  • Issue Boards
  • Adeline Dell
  • walsallads
  • Issues
  • #4

Closed
Open
Opened Feb 19, 2025 by Adeline Dell@adelinedell67
  • Report abuse
  • New issue
Report abuse New issue

How to Claim


We'll guide you through the claim procedure.

This guide will ask you a concern and based on your response show you another question or employment outcome.

Before you begin, examine if you're qualified for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in development?

3: You can track your claim for JobSeeker Payment

You might need to supply supporting documents to advance your claim.

We'll let you understand the outcome of your claim. We'll send out a message to your myGov Inbox.

If you don't get electronic letters, we'll send you a letter in the mail.

If you think we have actually slipped up you can ask us to examine our choice.

We can assist if you remain in monetary difficulty or require special help while we process your claim.

4: Are you claiming JobSeeker Payment on your own?

5: Do you have a Nominee plan in place?

To claim on someone else's behalf you need to be authorised.

The individual you're claiming for should nominate you to be their Centrelink Correspondence Nominee.

6: Adding a Nominee plan

You need to have an arrangement in location to declare on someone else's behalf.

The individual you're claiming for employment will need to start the procedure. Read about how to include a Candidate plan utilizing your online account.

7: Do you wish to claim online?

The easiest way is to declare online.

8: You can claim over the phone

If you can't claim online, call us on the Centrelink Employment Services line.

You don't need to go to a service centre to make a claim. If you're feeling unhealthy, or require to isolate yourself at home, please don't visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to claim

To declare a payment you need a myGov account connected to Centrelink. If you don't have a myGov account, it's simple to develop one.

To connect Centrelink you'll require your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you need Centrelink linked to your myGov account. If you have a CRN you can link Centrelink to your myGov account.

Follow these actions to link to Centrelink and make a claim.

1. In myGov, select View and link services. 2. Under Link a service discover Centrelink and select Link. 3. Select I have a CRN and follow the triggers to connect Centrelink to your myGov account. 4. Select Centrelink from your connected services. 5. Select Make a claim or view declare status, then Make a claim. 6. Under Job Seekers choose Begin. 7. Select Look For JobSeeker Payment then follow the triggers to complete your claim.

13: Create a myGov account and prove who you are to link to Centrelink

To claim a payment you require a Centrelink online account linked to myGov. If you don't have a myGov account, it's easy to create one.

Follow these actions.

1. Go to myGov and employment choose Create an account. 2. Read the Terms of usage. If you consent to the terms, choose I agree. 3. Enter your email address, then confirm this address utilizing a code we email to you. Your myGov account should use a distinct email address. You can't use the same email for another myGov account. 4. Enter your mobile number, if you have one. If you enter a number you'll get a code sent to it each time you sign in to your myGov account. 5. Create a password and 3 secret questions and enter answers. 6. You've created your myGov account, choose Continue to myGov.

After you prove who you are through myGov by getting in some information about you, you'll get a CRN. We'll inspect if you currently have a CRN or produce one and link Centrelink to your myGov account.

14: Prove who you are to link Centrelink

1. In myGov, from the Government assistance for Coronavirus alert. 2. Select I need a CRN. 3. Follow the triggers to enter your identity details. 4. Enter details from your Medicare card. 5. Enter some individual details and we'll check them against our records. 6. We'll link Centrelink to your myGov account and you'll then have a Centrelink online account. 7. You'll require identity details from one of these files: - existing Australian passport

  • Australian birth certificate
  • Australian citizenship certificate
  • Australian visa.

    You'll also need identity details from one of these documents:

    - Australian motorist licence
  • ImmiCard issued by the Department of Home Affairs
  • Australian Citizenship by Descent Certificate.

    You can now start your claim for a payment. Before you can send your claim, you'll require to visit a service centre to finish our identity requirements. You'll need to provide us an acceptable image identity file in addition to any other files we might request.

    If you can't show who you are online to get a CRN, call us on the Centrelink Employment Services Line.

    15: How to claim after you produce your myGov account and link to Centrelink

    16: Is your myGov account connected to Centrelink?

    You require to connect your myGov account to Centrelink to make your claim.

    17: Do you have a Centrelink Customer Reference Number (CRN)?

    If you do not have one or can't remember your Centrelink Customer Reference Number (CRN), select No.

    18: Check in to myGov and prove who you are to connect Centrelink

    To declare a payment online, you'll need to do both the following:

    - link your Centrelink online account to myGov
  • prove your identity to Centrelink.

    You can do both of these with a strong Digital Identity.

    myGovID is presently the only Digital Identity company that supplies the strong level Digital Identity required for Centrelink.

    Download and utilize the myGovID app to get a strong level Digital Identity. You'll require to enter your individual information, information from your identity files and verify your image.

    Learn how to establish the myGovID app on the myGovID site.

    Once you have a strong level Digital Identity, follow these actions to link Centrelink and show your identity.

    1. Check in to myGov.
  1. Select View and link services, then choose Centrelink.
  2. Give your permission to share your details with Centrelink.
  3. Select No to Do you have or understand your CRN?
  4. Select Begin in the Digital Identity (Recommended) box.
  5. Connect your Digital Identity to myGov.
  6. Enter other information about you.

    If you can't show your identity online, call us on the Centrelink Employment Services line.

    19: How to declare after connecting Centrelink to your myGov

    Once your Centrelink online account is connected to myGov, you can use online.

    1. Sign in to myGov.
  7. Select Make a claim or view claim status, then Make a claim.
  8. Under Job Seekers select Begin.
  9. Select Get JobSeeker Payment then follow the prompts to finish your claim.

    20: Sign in to myGov and make a claim in Centrelink

    If your Centrelink online account is linked to myGov, you can use online.

    To do this:

    1. Sign in to myGov.
  10. Select Make a claim or view claim status, then Make a claim.
  11. Under Job Seekers select Begin.
  12. Select Make An Application For JobSeeker Payment and follow the prompts to finish your claim.

    We'll tell you if you require to do anything else to complete your claim. We might ask you send supporting documents to submit your claim.

    You can complete these steps up to 13 weeks before your circumstances change. You can then send your claim 14 days before your scenarios alter. We'll call you to advise you to do this.

    21: Check in to myGov and link to Centrelink with your CRN to claim

    To declare a payment you need a Centrelink online account linked to myGov. When you have a CRN we can develop a Centrelink online represent you and connect it to your myGov.

    Follow these actions:

    1. Check in to myGov.
  13. Select View and link services, then select Centrelink.
  14. Select I have a CRN and follow the prompts to connect Centrelink to your myGov account.
  15. Select Centrelink from your linked services.
  16. Select Make a claim or view declare status, then Make a claim.
  17. Under Job Seekers select Begin.
  18. Select Get JobSeeker Payment and follow the triggers to finish your claim.

    We'll inform you if you need to do anything else to complete your claim. We may ask you for supporting documents to send your claim.

    22: After you claim by phone

    We'll call you if we require more information.

    We'll send you a letter to let you know your claim outcome. If your claim achieves success, we'll let you understand:

    - when you'll get your very first payment
  • just how much you'll get.

    23: After you declare online

    After you send your claim online, you'll get an invoice informing you:

    - the ID variety of your claim
  • the date we estimate your claim will be complete.

    If your Centrelink online account is connected to myGov, sign in now to track your claim online.

    Sign in to myGov

    You can likewise use the Express Plus Centrelink mobile app.

    If you do not agree with our decision call us on the Centrelink Employment Services line. If you still don't agree, you can ask us to examine our choice.

    To do your organization with us, develop a myGov account and link it to Centrelink.

    You need to prove your identity before you declare a payment or service.

    When you claim a payment or service, we'll ask you for some documents to support your claim.

    If you or your partner quit working, or change from complete time to casual work we'll need a Work Separation Certificate from you in some scenarios.

    You can ask somebody to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to talk to us, upgrade your information and get payments for you.
Assignee
Assign to
None
Milestone
None
Assign milestone
Time tracking
None
Due date
No due date
0
Labels
None
Assign labels
  • View project labels
Reference: adelinedell67/walsallads#4