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Opened Feb 09, 2025 by Jenni Vroland@jennivroland8
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How to Claim


We'll guide you through the claim process.

This guide will ask you a concern and based on your answer reveal you another question or outcome.

Before you start, examine if you're qualified for employment JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in development?

3: You can track your claim for JobSeeker Payment

You might require to supply supporting documents to progress your claim.

We'll let you understand the result of your claim. We'll send a message to your myGov Inbox.

If you don't get electronic letters, we'll send you a letter in the mail.

If you believe we have actually slipped up you can ask us to examine our decision.

We can assist if you remain in financial difficulty or require special support while we process your claim.

4: Are you claiming JobSeeker Payment on your own?

5: Do you have a Candidate plan in location?

To claim on somebody else's behalf you need to be authorised.

The individual you're claiming for should nominate you to be their Centrelink Correspondence Nominee.

6: Adding a Candidate plan

You require to have a plan in place to claim on somebody else's behalf.

The individual you're claiming for will require to begin the procedure. Read about how to include a Nominee arrangement utilizing your online account.

7: Do you desire to declare online?

The most convenient method is to claim online.

8: You can claim over the phone

If you can't claim online, call us on the Centrelink Employment Services line.

You do not need to go to a service centre to make a claim. If you're feeling unwell, or require to isolate yourself at home, please don't visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to declare

To declare a payment you need a myGov account linked to Centrelink. If you do not have a myGov account, it's simple to produce one.

To connect Centrelink you'll require your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you require Centrelink linked to your myGov account. If you have a CRN you can link Centrelink to your myGov account.

Follow these steps to link to Centrelink and make a claim.

1. In myGov, choose View and link services. 2. Under Link a service discover Centrelink and choose Link. 3. Select I have a CRN and follow the triggers to connect Centrelink to your myGov account. 4. Select Centrelink from your linked services. 5. Select Make a claim or view declare status, then Make a claim. 6. Under Job Seekers choose Begin. 7. Select Look For JobSeeker Payment then follow the triggers to finish your claim.

13: Create a myGov account and show who you are to link to Centrelink

To claim a payment you require a Centrelink online account connected to myGov. If you don't have a myGov account, it's simple to create one.

Follow these actions.

1. Go to myGov and select Create an account. 2. Read the Terms of use. If you accept the terms, select I concur. 3. Enter your e-mail address, employment then confirm this address using a code we email to you. Your myGov account need to utilize a special e-mail address. You can't utilize the exact same e-mail for another myGov account. 4. Enter your mobile number, if you have one. If you go into a number you'll get a code sent out to it each time you check in to your myGov account. 5. Create a password and 3 secret concerns and go into answers. 6. You have actually created your myGov account, choose Continue to myGov.

After you show who you are through myGov by getting in some details about you, you'll get a CRN. We'll inspect if you currently have a CRN or employment develop one and link Centrelink to your myGov account.

14: Prove who you are to link Centrelink

1. In myGov, choose Continue from the Government assistance for Coronavirus alert. 2. Select I require a CRN. 3. Follow the triggers to enter your identity details. 4. Enter info from your Medicare card. 5. Enter some individual information and we'll examine them versus our records. 6. We'll connect Centrelink to your myGov account and you'll then have a Centrelink online account. 7. You'll require identity details from one of these files: - existing Australian passport

  • Australian birth certificate
  • Australian citizenship certificate
  • Australian visa.

    You'll likewise need identity details from among these documents:

    - Australian driver licence
  • ImmiCard released by the Department of Home Affairs
  • Australian Citizenship by Descent Certificate.

    You can now start your claim for a payment. Before you can send your claim, you'll require to visit a service centre to complete our identity requirements. You'll require to give us an acceptable image identity file as well as any other files we might ask for.

    If you can't show who you are online to get a CRN, call us on the Centrelink Employment Services Line.

    15: How to claim after you create your and link to Centrelink

    16: Is your myGov account linked to Centrelink?

    You require to connect your myGov account to Centrelink to make your claim.

    17: employment Do you have a Centrelink Customer Reference Number (CRN)?

    If you don't have one or can't remember your Centrelink Customer Reference Number (CRN), choose No.

    18: Sign in to myGov and show who you are to link Centrelink

    To declare a payment online, you'll need to do both the following:

    - link your Centrelink online account to myGov
  • show your identity to Centrelink.

    You can do both of these with a strong Digital Identity.

    myGovID is currently the only Digital Identity supplier that offers the strong level Digital Identity required for Centrelink.

    Download and use the myGovID app to get a strong level Digital Identity. You'll need to enter your personal information, details from your identity documents and confirm your image.

    Learn how to set up the myGovID app on the myGovID website.

    Once you have a strong level Digital Identity, follow these steps to connect Centrelink and show your identity.

    1. Check in to myGov.
  1. Select View and link services, then select Centrelink.
  2. Give your grant share your information with Centrelink.
  3. Select No to Do you have or understand your CRN?
  4. Select Begin in the Digital Identity (Recommended) box.
  5. Connect your Digital Identity to myGov.
  6. Enter other information about you.

    If you can't show your identity online, call us on the Centrelink Employment Services line.

    19: How to claim after connecting Centrelink to your myGov

    Once your Centrelink online account is connected to myGov, you can apply online.

    1. Sign in to myGov.
  7. Select Make a claim or view claim status, then Make a claim.
  8. Under Job Seekers select Start.
  9. Select Apply for JobSeeker Payment then follow the prompts to complete your claim.

    20: Sign in to myGov and make a claim in Centrelink

    If your Centrelink online account is connected to myGov, you can use online.

    To do this:

    1. Check in to myGov.
  10. Select Make a claim or view declare status, then Make a claim.
  11. Under Job Seekers select Start.
  12. Select Make An Application For JobSeeker Payment and follow the triggers to complete your claim.

    We'll tell you if you require to do anything else to complete your claim. We might ask you send supporting documents to send your claim.

    You can finish these steps up to 13 weeks before your situations alter. You can then submit your claim 2 week before your circumstances alter. We'll contact you to advise you to do this.

    21: Check in to myGov and link to Centrelink with your CRN to claim

    To claim a payment you require a Centrelink online account connected to myGov. When you have a CRN we can develop a Centrelink online represent you and connect it to your myGov.

    Follow these actions:

    1. Check in to myGov.
  13. Select View and link services, then select Centrelink.
  14. Select I have a CRN and follow the triggers to connect Centrelink to your myGov account.
  15. Select Centrelink from your connected services.
  16. Select Make a claim or view claim status, then Make a claim.
  17. Under Job Seekers select Get going.
  18. Select Get JobSeeker Payment and follow the prompts to finish your claim.

    We'll inform you if you need to do anything else to complete your claim. We might ask you for supporting documents to submit your claim.

    22: After you claim by phone

    We'll contact you if we require more details.

    We'll send you a letter to let you know your claim outcome. If your claim achieves success, we'll let you understand:

    - when you'll get your first payment
  • how much you'll get.

    23: After you claim online

    After you send your claim online, you'll get an invoice telling you:

    - the ID variety of your claim
  • the date we estimate your claim will be complete.

    If your Centrelink online account is linked to myGov, check in now to track your claim online.

    Sign in to myGov

    You can also utilize the Express Plus Centrelink mobile app.

    If you do not concur with our choice call us on the Centrelink Employment Services line. If you still don't concur, you can ask us to review our choice.

    To do your company with us, produce a myGov account and link it to Centrelink.

    You need to show your identity before you declare a payment or service.

    When you claim a payment or service, we'll ask you for some documents to support your claim.

    If you or your partner quit working, or modification from full time to casual work we'll need a Work Separation Certificate from you in some scenarios.

    You can ask somebody to act for you with Medicare, Centrelink, employment aged care or Child Support. You can authorise them to speak with us, upgrade your details and employment get payments for you.
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Reference: jennivroland8/guyajeunejob#1